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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Chano Ramirez

Chano Ramirez

June 12, 2026

5  out of  5
rating by Chano Ramirez
"Me trató muy bien excelente"
We responded:
"It is a pleasure to help you with your auto insurance needs. Thank you for your business!"
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Lazaro Zabalo

June 12, 2026

5  out of  5
rating by Lazaro Zabalo
"Excelente atencion me dio Monica Pena"
We responded:
"Thank you for your feedback Lazaro! I'm glad Monica could help you with your auto insurance!"
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Bernardo Badillo

June 7, 2026

5  out of  5
rating by Bernardo Badillo
"Great!!"
We responded:
" We are so glad we could help you with your auto insurance! Thank you, Bernardo,"
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Denise Alcarez

June 4, 2026

5  out of  5
rating by Denise Alcarez
"Rusty McRae and staff are the epitome of professional and knowledgeable when it comes to any insurance need.I highly recommend them!"
We responded:
" Thank you for being a great customer all these years! We are glad we can help you with your business insurance and life insurance needs."
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Jerry Haten

May 28, 2026

5  out of  5
rating by Jerry Haten
"They Very Helpful I Like It"
We responded:
"Jerry, it has been a pleasure helping you all of these years with your car insurance and home insurance. Customers like you is the reason why we do what we do. Thank You!"
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Genaro Munoz

May 27, 2026

5  out of  5
rating by Genaro Munoz
"Great employee always so nice and polite and very helpful"
We responded:
"Thank you Genaro! We love helping our customers with auto insurance and home insurance! You are welcome in our office anytime."
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time out runs me

May 27, 2026

5  out of  5
rating by time out runs me
"Monica was very helpful. Thanks."
We responded:
"Thank You! Monica is a great addition to our team!!"
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Beverly Feltman

May 27, 2026

5  out of  5
rating by Beverly Feltman
"Such a pleasant experience. Staff was amazing. Received a quote for life insurance. Would definitely recommend Rusty Mc Rae."
We responded:
"Beverly, thank you for your recommendation. We appreciate you!"
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AR Laser

May 27, 2026

5  out of  5
rating by AR Laser
"5/5 Stars – Absolutely Fantastic Service!

​I had the pleasure of working with Monica at State Farm today to get some quotes for my vehicles, and she was incredible.

​Right from the start, she was super professional but incredibly easy to talk to. She paid close attention to every little detail of what I needed, making sure I got the best coverage without trying to rush me through the process. Honestly, she treated me like I was the only customer they had, which you just don't see very often these days.

​If you need insurance and want someone who actually listens and cares, definitely ask for Monica. She made the whole experience completely stress-free!"
We responded:
"We are so glad we could help you with your auto insurance! Monica is great and we are happy to have her in our office! Thank you for taking the time to give us a review."
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michael torres

May 11, 2026

5  out of  5
rating by michael torres
"Fantastic"
We responded:
"Thank You Michael! It's a pleasure to help you with your auto insurance!"
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Eliseo Meza

May 4, 2026

1  out of  5
rating by Eliseo Meza
"Muy mala esperiencia con estas personas tengan cuidado te QUITAN covertutas sin desirtelo ablas y te Cuelgan el telefono"
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BC Jones

April 20, 2026

5  out of  5
rating by BC Jones
"Extremely Courteous and Warm welcome from the girls in the front."
We responded:
"Thank you for your comments! It is a pleasure to help you with your auto insurance. Look forward to seeing you soon!"
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Diego Guevara

April 14, 2026

5  out of  5
rating by Diego Guevara
"The service was fast and professional. Thank you!"
We responded:
"Diego, thank you for your review! It was our pleasure to help you."
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Anna M

April 9, 2026

5  out of  5
rating by Anna M
"I came here for a quote and was treated amazing will come back to finalize everything. Thank you so much Yolanda for helping me and the amazing lady in the front for being so sweet and helpful ❤️🤗"
We responded:
"Anna, thank you for your review! We look forward to helping you with your auto insurance."
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Mike Floyd

March 31, 2026

5  out of  5
rating by Mike Floyd
"I feel at home with everyone in this office. As a customer I was treated with respect and not just another number. Thank you State Farm Mrs Yolanda ( BI Bi ) and Ms Monica for making me and my wife comfortable and as we were appreciated for our desire to be a State Farm customer."
We responded:
"Mike, it was great meeting you! We look forward to providing car insurance and home insurance for you family. You are greatly appreciated."
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Maria De santiago

March 30, 2026

5  out of  5
rating by Maria De santiago
"Gracias a monica y a saté farm"
We responded:
"Thank You Maria! We appreciate your business!"
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Ronald Hattley

March 3, 2026

5  out of  5
rating by Ronald Hattley
"My wife and I are pleased with our sit-down insurance evaluation with Rusty McRae. He explained our costs-situation clearly, demonstrated clear interest in helping us save money, while providing sufficient coverage. He did not rush us through the assessment of our coverage, and advised solutions to avoid unnecessaryily overpaying. A rare experience, not having to deal with being pressured, because we usually have to fend off suggestions in those situations, when assessing/deciding upon our coverage. The office atmosphere is comfortable, as was the sharing of information we need to make decisions about our needs. We actually got into our car, remarking positively about what had just happened."
We responded:
"Thank You Ronald! It was a pleasure meeting you and your wife."
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Ángel Medina

February 26, 2026

4  out of  5
rating by Ángel Medina
"I have been a customer for two years now, and every time I have to make arrangements or ask a question, they are very professional"
We responded:
"Thank You for the review, Angel! We are happy to help you anytime."
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Maria

February 25, 2026

5  out of  5
rating by Maria
"Muy amables , confiables y buenos precios"
We responded:
"Thank you for your feedback Maria! We are so glad we can help your family with your auto insurance and home insurance needs."
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Donaciano Sustaita

February 10, 2026

5  out of  5
rating by Donaciano Sustaita
"I had the pleasure of dealing with a great and helpful rep in Monica, thank you for your help and answering all my questions. I will definitely refer you to my friends for insurance needs, again, thank you Monica"
We responded:
"Thank you for your feedback. I'm glad Monica could help you!"
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Desh Bhakta Mahato

February 6, 2026

5  out of  5
rating by Desh Bhakta Mahato
"Aya at State Farm was very helpful and professional. She explained everything clearly and made the whole process easy and stress-free. Highly recommend her!"
We responded:
"Thank you for your review. It was a pleasure serving you!"
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Brandon Davis

February 5, 2026

1  out of  5
rating by Brandon Davis
"I have rated this agent 1 start, He, Rusty, doesn't deserve even one start. On January 29th I called the agents office seeking some help with a getting a claim filed and possible getting a car rental set up. Because the Radiator had creaked after the cold spill and I had minor front in damage to the front bumper. So during the cold spill the radiator creaked.
I was explaining my situation to Rusty and his reply to everything was go on the app and file a claim. I was asking for his help multiple times. Rusty got upset and referred to me Dude. He made the statement, come on dude and then told me, Clam down Son. Let me say this, I am a older gentleman and I don't think it's appropriate to refer to your client as Dude or Son during a stressful situation.
I had just signed up with Stat Farm within the last couple of months. At this time would Not Recommend insurance coverage with State Farm. I have spoken with multiple people that have had State Farm and each person told me Horror stories about dealing with State Farm."
We responded:
"Thank You for your review. We are sorry that you had a less than expected experience with our office. We strive to offer the best customer service possible, especially during the claim process. We have been serving Mesquite and the Dallas area for 18 years and take great responsibility in helping our customers with their insurance needs. Please contact our office for further assistance."
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Ulises Ramirez

January 22, 2026

5  out of  5
rating by Ulises Ramirez
"Amazing customer service and really helpful, they’ve explained everything so perfectly and professionally."
We responded:
"We are so glad we were able to help you! We love helping our customers with all of their insurance needs."
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Veronica Castro

January 22, 2026

5  out of  5
rating by Veronica Castro
"The representative at Rusty Rae was super helpful. The staff is very attentive. I recommend this office! Thank you."
We responded:
"Thank you for your review Veronica! You are greatly appreciated."
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Blanca Garcia

January 22, 2026

4  out of  5
rating by Blanca Garcia
"estoy muy agradecida con el servicio la senorita monica muy servicial gracias"
We responded:
"I'm glad Monica could help you! You are greatly appreciated!"