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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jay Dub

Jay Dub

September 19, 2024

5  out of  5
rating by Jay Dub
"I stopped by the state farm location on frankford rd. in dallas tx 75287. Regarding quotes for auto or home, Taylor provided me with updated info on the company, promotions and sponsorship. Without a doubt she is the most approachable, honest, and very down to earth employee that i've met in a long time. Co workers and customers should feel truly appreciated she's there."
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Valerie Merritt

April 27, 2024

5  out of  5
rating by Valerie Merritt
"Love them"
We responded:
"Thank you Valerie! We love our customers also, and love helping people with their auto insurance and home insurance needs."
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David Thetford

September 12, 2023

5  out of  5
rating by David Thetford
"Great insurance company. They actually remember you and will help you. Me and my wife have been there customers for around 20 years. Even if you don't like state farm you'll love this office"
We responded:
"David, thank you for your kind words. We appreciate your feedback! It is our pleasure to help you with your auto insurance."
Profile photo of Gorgonio Pena

Gorgonio Pena

July 12, 2023

5  out of  5
rating by Gorgonio Pena
"Kara is very professional. Very polite and helpful."
We responded:
"Glad to hear you had a great experience! We look forward to helping you with your auto insurance needs!"
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Sierra Armstrong

July 11, 2023

5  out of  5
rating by Sierra Armstrong
"Kara was amazing! So helpful and kind. Customer service workers like her, specifically, are cut from the best cloth!"
We responded:
"Thank you for your feedback Sierra. We are so glad to have Kara in our agency."
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Kylie Binley

July 11, 2023

5  out of  5
rating by Kylie Binley
"Kara is very polite and professional. 10/10 Would recommend working with her!"
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Morgan Shearer

July 11, 2023

5  out of  5
rating by Morgan Shearer
"I had a couple of general questions and Kara was able to help me! Very professional!!"
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Amy Ocanas

April 1, 2023

5  out of  5
rating by Amy Ocanas
"Love you guys"
We responded:
"Thank You Amy! We love helping all of our customers with their home insurance and auto insurance."
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Didra

March 27, 2023

5  out of  5
rating by Didra
"Marisela was really helpful. Although I chose to go with another company, I truly value and appreciate her support."
We responded:
"Thank you, Didra for your feedback. Let's look at your car insurance again in the near future. We can also help with your home insurance and life insurance!"
Profile photo of Juan “Johnny” Gonzalez

Juan “Johnny” Gonzalez

September 16, 2022

5  out of  5
rating by Juan “Johnny” Gonzalez
"Marisela is the best!!"
We responded:
"Thanks for the review Juan. We are thankful to have Marisela in our office!"
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Rick Luna

September 16, 2022

5  out of  5
rating by Rick Luna
"Thank you so much for being a great listener and an awesome agent. I look forward to working with you in the future. I will definitely refer you to family and friends. Ty."
We responded:
"Thank You Rick for your kind words! We look forward to helping you with your auto insurance and home insurance."
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Cami R

August 31, 2022

5  out of  5
rating by Cami R
"Rusty and his staff are so friendly and knowlegable. I can call the office and talk to a real person and get all the imformation i need etc. We have been customers for years and we have never had a bad experience. The staff makes you feel welcomed and appreciated!"
We responded:
"Thank You!!"
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Tasha Lewis

July 15, 2022

5  out of  5
rating by Tasha Lewis
"I had the best experience with Karina. She was very helpful and kind. She explained everything step by step were I understood it all. She is the THE BEST!! Thank you Karina!!"
We responded:
"Thank You for your review Tasha. Karina is a great asset to our office. We are so happy that you chose us for your auto insurance needs."
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Stephanie Alvarez

July 13, 2022

5  out of  5
rating by Stephanie Alvarez
"Marisela always provides amazing customer service with a smile and is very helpful with all my questions and concerns!! This is the best State Farm team I’ve ever worked with! 🤩"
We responded:
"Thank You for the review Stephanie! We are happy when our customers are happy!"
Profile photo of Nate Gray

Nate Gray

July 7, 2022

5  out of  5
rating by Nate Gray
"Karina is by far the nicest person in insurance that I’ve ever dealt with. I’m new to Texas and she made me feel welcome. Thank You so much for helping me."
We responded:
"Thank You Nate for your review! We strive to be the best at providing auto insurance and home insurance in our area."
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Ruby Adams

June 7, 2022

5  out of  5
rating by Ruby Adams
"Rusty & his staff are a great group of people, that you can always depend on to answer all questions. We have been well taken care of by this group. If you are thinking of retirement please talk to Rusty. We would recommend this office to everyone."
We responded:
"Ruby, thank you so much for your kind words. It has been a pleasure to help you with your auto insurance, home insurance, and life insurance needs!"
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Anna Ocampo

March 31, 2022

5  out of  5
rating by Anna Ocampo
"Marisela Estrada is exceptional! She requested the information I needed for her to process my new car addition and once I gave it all to her, she had my new ID card emailed to me in less than an hour!!!"
We responded:
"Anna, I am so glad you are happy with our service. Thank you for your auto insurance business!"
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Elizabeth Contreras

March 30, 2022

5  out of  5
rating by Elizabeth Contreras
"Amazing Staff, I am very happy with the service I receive when I call the office. Mari is committed to giving her customers exceptional customer service and she is very knowledgeable. I would definitely recommend calling Rusty McRae Agency for any insurance needs."
We responded:
"Thank You Elizabeth! We are glad we protect your family's life insurance needs."
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Kasandra Reyna

March 30, 2022

5  out of  5
rating by Kasandra Reyna
"Marisela was great !"
We responded:
"Thank you Kassandra! Pleasure helping you with your auto insurance."
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Mike McGee

March 30, 2022

5  out of  5
rating by Mike McGee
"Great group of people and thanks to Marisela for all your help"
We responded:
"Thank You Mike for your feed back. Marisela is great isn't she!"
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Andy

November 5, 2021

5  out of  5
rating by Andy
"Great rates, friendly people and family atmosphere!"
We responded:
"Thank You Andrew!"
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Hayden Potter

November 5, 2021

5  out of  5
rating by Hayden Potter
"I have had a lot of insurance agents and by far Rusty is the best! If you want great coverage at a great price come see Rusty!"
We responded:
"Thank you Hayden! Pleasure to provide your insurance needs!"
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Victoria Potter

November 5, 2021

5  out of  5
rating by Victoria Potter
"Very nice and helpful staff! Great coverage for the price too!"
We responded:
"Thank you Victoria!"
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M Neiswender

October 31, 2021

5  out of  5
rating by M Neiswender
"Rusty McRae is professional and cool at the same time."
We responded:
"Thank You Melissa! You and Walter are pretty cool also. We love helping people with their home insurance and auto insurance!"
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Allan Casper

October 19, 2021

1  out of  5
rating by Allan Casper
"Rusty is only looking out for what’s in it for himself-beware! Thank y’all"